Heritage Inn Express Roseville Rooms

Free breakfast

I didn’t eat the breakfast, but I’m sure it was just as good as the rest of the experience. The location felt safe and incredibly convenient and surprisingly quiet and easy to get quality sleep.

Breakfast was nice

It was conveniently located and clean, kind staff and good rate.

The location and the price is was got me to try it out.

Nothing went well. In fact it was the very worst experience I've ever had checking into a motel. The trainee at the desk was told in person not to bill the card that was given on booking.com and the box was checked that said I would pay at the property online. I was billed. Then a separate charge was placed to my partner's card for $100 that was to be refunded at checkout for a deposit. Monette Paparotti was the card holder that was charged for the deposit. We were not told where our room was. When we noticed that it was room 202 we asked if there was any ground floor rooms available we were to that " since we were checking in late that there were no other rooms available. That we would have to take an upstairs room". When we finally found our room we found a workman in the room repairing damage and the room was not habitable. At that point we decided that we did not want to stay at that motel and asked for a refund. We were very upset and were not going to accept another room. especially since we were told that there were no other rooms available. At this point we lost our temper and were upset to the point that the only thing we could do is leave. We got no refund of our deposit or the room fee. We will never book a room with booking.com ever again. The people at the motel were incompetent and rented a room that they knew was being repaired and nobody could stay in. WE DID NOT GET OUR DEPOSIT BACK AT THE TIME WE LEFT.

The room is spacious plenty of parking

the only good thing is that the wi-fi worked without failures, otherwise it was terrible

Not a thing.

I didn't know they had breakfast sadly I didn't get to try it maybe next time.

The management is going over and beyond , she really keeps that location comfortable. The rooms are very clean great job to the staff. Also wonderful size rooms very comfy. The only thing i wish is the deposit was a little more affordable.

room was very spacious. honored the request for extra pillows.

Good size room, location, and overall feel of property. Staff were good

The staff was pretty friendly and the bathroom had good water pressure.

Horrible place, didn’t like a thing

everything about it

Great staff and location

No breakfast. A sack jimmy dean sandwich which we didn't want. Yet they say that breakfast comes with.

The staff was very friendly. The room was spacious and clean. The area was very centrally located. Lots of food and shopping nearby, within walking distance.

Great location had micro/tv/fridge/ decent size table chairs good size bathroom

Easy to get on and off I 80

Used Door Dash, Swimming pool

The beds were comfortable and the rooms are spacious. The staff were friendly and responsive.

We loved the spacious room, the clean sheets, and especially the balcony.

Close to Starbucks /McDonald’s